Here is an improved and professionally written refund policy for Faith Leads Hosting:
Refund Policy
At Faith Leads Hosting, we strive to provide high-quality hosting and digital solutions. If you are not fully satisfied with our services, we offer a refund policy under the terms outlined below.
1. Money-Back Guarantee
We offer a 14 Money-Back Guarantee on eligible hosting plans. If you cancel within this period, you will receive a full refund (less transaction fees), subject to the terms below.
✅ Eligible for Refund:
- Basic hosting, Premium hosting, and Cloud hosting plans within the first 14 days.
- Cloud hosting plans within the first 5 days.
- Domain registration fees are non-refundable but can be transferred to another provider.
- Add-on services (such as premium support or third-party tools) are not refundable.
2. Refund Eligibility Criteria
Refunds will only be processed if:
✔ The request is made within the eligible refund period.
✔ The customer has not violated our Terms and Conditions or Acceptable Use Policy.
✔ The refund request is submitted via our support team at [grace@faithleadshosting.com].
🚫 Non-Refundable Items:
- Domain name registrations, renewals, and transfers.
- Custom website development or course creation services.
- Services canceled after the refund period.
3. Refund Process
1️⃣ Submit a refund request by contacting our support team at [grace@faithleadshosting.com].
2️⃣ We will review your request within 5 business days.
3️⃣ Approved refunds will be issued within 7-10 business days to the original payment method.
4. Cancellation Policy
- Customers can cancel their services anytime via by contacting support.
- If cancellation occurs after the refund period, no refund will be issued.
5. Modifications to Refund Policy
Faith Leads Hosting reserves the right to modify or update this Refund Policy at any time. Changes will be posted on our website.
For further assistance, please contact our support team at [grace@faithleadshosting.com]
